WHO ARE WE?

BUSINESS NAME: SWEET HARMONY, beauty and other services trade, owned by Ana Filković
HEAD OFFICE: Božidara Magovca 86, 10010 Zagreb
OIB: 02434636467
tel: 097/7676-925
e-mail: info@sweet-harmony.hr
web: https://www.sweet-harmony.hr

SWEET HARMONY Privacy Policy

SWEET HARMONY is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR). SWEET HARMONY recognizes the importance of privacy, security, and data protection for users of our services and all individuals we interact with. Our goal is to ensure protection across all operations and to implement consistent policies and procedures.

This Privacy Statement informs you about our data protection practices and your choices regarding how we collect and use your personal information. This Privacy Statement applies to all SWEET HARMONY websites, domains, services, applications, and products.

Please check the Privacy Policy ‐ Personal Data Protection Policy from time to time for possible updates, which will be published on the website.

PURPOSE OF COLLECTING PERSONAL DATA

We collect personal data primarily to provide the requested service and to respond to your inquiry as efficiently as possible.

DATA COVERED BY THE PRIVACY POLICY:

Full Name, Date of Birth, Home Address, Email Address, Telephone and/or Fax Number, Personal Identification Number (OIB), IP Address, and any other information you share with us that you wish to remain confidential.

DURATION OF THE PRIVACY POLICY

By providing your data, you consent to being contacted by us and give us the right to process your personal information for the stated purpose. The protection of your data privacy is continuous.

USE OF COOKIES

To make browsing our website easier, our web servers may use cookies. These are very small text files that the server places on the user’s device to track language preferences and to enable access to parts of the website that require entering a username and password.

Cookies cannot be used to run programs or place viruses on your computer. The cookies set by our web server are automatically deleted from your device at the end of the session, meaning when you leave our website.

You can browse our website without using cookies if your internet browser is set up that way.

CONTENT OF THE PRIVACY POLICY

We collect and process your personal data in accordance with the provisions of the General Data Protection Regulation, EC 2019/679. The collected data will be stored appropriately and kept confidential. We will not share the collected data with third parties without your explicit consent.

We only collect personal data that you provide to us voluntarily. We do not require you to submit this information to access our website, nor do we ask you to disclose more information than is necessary to participate in any activity on our website.

SWEET HARMONY will not send you unsolicited messages. SWEET HARMONY is not responsible for accidental errors or breaches caused by force majeure or other objective circumstances that may result in unintentional violations of your guaranteed data protection. However, we guarantee that any such issues will be resolved as soon as possible, where possible.

We do not sell, transfer, or disclose any personal data we collect to anyone outside of SWEET HARMONY without your permission.

DATA CONFIDENTIALITY

We want to make it clear that when you visit this website, your personal data remains confidential unless you choose to voluntarily share it with others.

CONTROL

An individual has the right to access the collection of personal data, request access to their personal data, and modify it. They also have the right to rectification, erasure (the right to be forgotten), restriction of processing, objection, and data portability. At any time, they may withdraw consent for the use of their personal data, request data changes, or request deletion from the database.

You can do this in writing by sending a request to: info@sweet-harmony.hr

DATA SECURITY

To ensure data security on our web servers and maintain service availability for all users, this system uses software that monitors website visits and detects unauthorized attempts to upload or modify data, as well as any activities that could cause damage in other ways. Unauthorized attempts to upload or alter data on this site are strictly prohibited.

SERVER STATISTICS

When you send us an email containing personal data that can identify you, whether through a question, comment, or a form submitted via email, we use that information solely to fulfill your request.

Such statistical programs help us optimize our website to make it as efficient and user-friendly as possible for our visitors (for example, by identifying which content interests our users the most or the least, adjusting the site for different internet browsers, improving the structure of our website, and tracking overall site traffic).

EMAIL MESSAGE

When you send us an email containing personal data that can identify you, whether through a question, comment, or a form submitted via email, we use that information solely to fulfill your request.

LINKS (EXTERNAL LINKS)

We do our best to ensure that all redirects from our website lead to pages that do not contain illegal and/or harmful content. However, websites and online addresses can change quickly, and we cannot always guarantee the content of every address we link to. If you have any questions or concerns regarding our Privacy Policy or your experience with this website, please contact us.

CHANGES AND TERMINATION OF TERMS OF USE

SWEET HARMONY reserves the right to modify or discontinue all or any part of this website, as well as the Terms of Use, at any time. Changes take effect upon being published on this website or once users have been informed.

If you have any questions regarding privacy, please send an email to: info@sweet-harmony.hr